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| | NORWEGIAN CRUISE LINE PUTS GUESTS FIRST WITH EXTENDED PEACE OF MIND CANCELATION POLICY
- Guests May Cancel Up To 15 Days in Advance for Voyages departing Jan. 1, 2021 - Oct. 31, 2021 -
MIAMI (July 30, 2020) – Norwegian Cruise Line, the innovator in global cruise travel with a 53-year history of breaking boundaries, today announced the extension of its Peace of Mind cancelation policy into 2021 in an effort to instill consumer confidence and inspire guests to transform their destination daydreams into vacation reality.
Guests sailing on cruises booked by Aug. 31, 2020 with embarkation dates from Jan. 1, 2021 to Oct. 31, 2021, now have the flexibility to cancel their cruise 15 days prior to departure. Those who take advantage of the Peace of Mind policy will receive a full refund in the form of a future cruise credit which may be applied to any sailing through Dec. 31, 2022. The Peace of Mind policy, which also allows guests to cancel up to 48 hours prior to embarkation for 2020 sailings, was initially launched in March 2020 to reassure guests during this extraordinary time.
“Now more than ever, travelers are looking for freedom and flexibility and that is what Norwegian Cruise Line is all about,” said Kevin Bubolz, Managing Director Norwegian Cruise Line Europe. “Our Guests First philosophy compels us to put guests at the heart of every decision, which is exactly what we are doing by enabling them to cancel very close-in to their anticipated embarkation date. We recognize the uncertainty we are all feeling right now so it is important guests know that we have their best interests in mind.”
The company recently unveiled a year’s worth of aspirational voyages with itineraries sailing to all seven continents through April 2023, including more than 20 new ports of call.
“We are optimistic about the future and remain committed to the safety, health and well-being of our guests, crew and the communities we visit,” said Bubolz. “We recently announced our participation in the Healthy Sail Panel comprised of leading experts working to help ensure cruising remains one of the safest and most beautiful ways to see the world. With all voyages currently suspended through Oct. 31, 2020, we are taking the time to focus on health and safety standards by continuing to lead and innovate, as we have done for the last 53 years.”
For more information about Norwegian Cruise Line’s Peace of Mind policy and its new health and safety protocols, visit www.ncl.com/peaceofmind.
To learn more about the Company’s 17-ship fleet and worldwide itineraries, or to book a cruise, please contact a travel professional, call 888-NCL-CRUISE (625-2784) or visit www.ncl.com.
| | About Norwegian Cruise Line As the innovator in global cruise travel, Norwegian Cruise Line has been breaking the boundaries of traditional cruising for 53 years. Most notably, the cruise line revolutionized the industry by offering guests the freedom and flexibility to design their ideal vacation on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, its fleet of 17 contemporary ships sail to nearly 300 of the world’s most desirable destinations, including Great Stirrup Cay, the company’s private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea, but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveler staterooms, mini-suites, spa-suites and The Haven by Norwegian®, the company’s ship-within-a-ship concept. For additional information or to book a cruise, contact a travel professional, call 888-NCL-CRUISE (625-2784) or visit www.ncl.com. For the latest news and exclusive content, visit the media center and follow Norwegian Cruise line on Facebook, Instagram and YouTube @NorwegianCruiseLine; and Twitter and Snapchat @CruiseNorwegian. | | About Norwegian’s Peace of Mind Norwegian’s Peace of Mind philosophy encompasses the cruise line’s health and safety program as well as its flexible cancelation policies, providing guests the reassurance that their health and safety onboard and ashore is the ultimate priority, while affording them the freedom and flexibility to book knowing they can change plans as needed. To learn more, please visit ncl.com/PeaceOfMind. | | Norwegian Cruise Line Holdings Ltd. Announces Extension of Suspension of Voyages
Suspension Includes All Voyages for Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises with Embarkation Dates from October 1 through October 31, 2020
MIAMI, Florida – July 30, 2020 – Norwegian Cruise Line Holdings Ltd. (“Norwegian” or “the Company”) (NYSE: NCLH), a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands, today announced an extension of its previously announced suspension of global cruise voyages to include all voyages embarking between October 1 and October 31, 2020 for its three cruise brands. In an effort to provide additional transparency, beginning in August, the Company plans to provide an update at the end of each month regarding the status of voyage suspensions, including any potential extensions.
The Company recently announced a collaboration with Royal Caribbean Group to develop enhanced cruise health and safety standards in response to the COVID-19 global pandemic. The Healthy Sail Panel is comprised of top experts in public health, infectious disease, biosecurity, hospitality and maritime operations, and is tasked with collaboratively developing recommendations for cruise lines to advance their public health response to COVID-19, improve safety, and achieve readiness for the safe resumption of operations. The Company will continue to work in tandem with the U.S. Centers for Disease Control and Prevention (CDC), the federal government and global public health authorities to take all necessary measures to protect its guests, crew and the communities visited.
Guests who are currently booked on cancelled voyages on Norwegian Cruise Line, Oceania Cruises or Regent Seven Seas Cruises are asked to contact their travel advisor or the cruise line for more information.
| | About Norwegian Cruise Line Holdings Ltd. Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. With a combined fleet of 28 ships with approximately 59,150 berths, these brands offer itineraries to more than 490 destinations worldwide. The Company will introduce nine additional ships through 2027. | | Cautionary Statement Concerning Forward-Looking Statements Some of the statements, estimates or projections contained in this release are “forward-looking statements” within the meaning of the U.S. federal securities laws intended to qualify for the safe harbor from liability established by the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical facts contained in this release, including, without limitation, those regarding our business strategy, financial position, results of operations, plans, prospects and objectives of management for future operations (including those regarding expected fleet additions, our voluntary suspension, our ability to weather the impacts of the COVID-19 pandemic, operational position, demand for voyages) are forward-looking statements. Many, but not all, of these statements can be found by looking for words like “expect,” “anticipate,” “goal,” “project,” “plan,” “believe,” “seek,” “will,” “may,” “forecast,” “estimate,” “intend,” “future” and similar words. Forward-looking statements do not guarantee future performance and may involve risks, uncertainties and other factors which could cause our actual results, performance or achievements to differ materially from the future results, performance or achievements expressed or implied in those forward-looking statements. Examples of these risks, uncertainties and other factors include, but are not limited to, the impact of: the spread of epidemics, pandemics and viral outbreaks and specifically, COVID-19, on our financial condition and operations, which adversely affects our ability to obtain acceptable financing in an amount equal to the resulting reduction in cash from operations, and the current, and uncertain future, other impacts of the COVID-19 outbreak, including its effect on the ability or desire of people to travel (including on cruises), which are expected to continue to adversely impact our results, operations, outlook, plans, goals, growth, reputation, cash flows, liquidity, demand for voyages and share price; our ability to develop strategies to enhance our health and safety protocols to adapt to the current pandemic environment’s unique challenges once operations resume and to otherwise safely resume our operations when conditions allow; coordination and cooperation with the CDC, the federal government and global public health authorities to take precautions to protect the health, safety and security of guests, crew and the communities visited and the implementation of any such precautions; the accuracy of any appraisals of our assets as a result of the impact of COVID-19 or otherwise; our success in reducing operating expenses and capital expenditures and the impact of any such reductions; our guests’ election to take cash refunds in lieu of future cruise credits or the continuation of any trends relating to such election; trends in, or changes to, future bookings and our ability to take future reservations and receive deposits related thereto; the unavailability of ports of call; future increases in the price of, or major changes or reduction in, commercial airline services; our ability to work with lenders and others or otherwise pursue options to defer or refinance our existing debt profile, near-term debt amortization, newbuild related payments and other obligations and to work with credit card processors to satisfy current or potential future demands for collateral on cash advanced from customers relating to future cruises; adverse events impacting the security of travel, such as terrorist acts, armed conflict and threats thereof, acts of piracy, and other international events; adverse incidents involving cruise ships; adverse general economic and related factors, such as fluctuating or increasing levels of unemployment, underemployment and the volatility of fuel prices, declines in the securities and real estate markets, and perceptions of these conditions that decrease the level of disposable income of consumers or consumer confidence; our potential future need for additional financing, which may not be available on favorable terms, or at all, and may be dilutive to existing shareholders; any further impairment of our trademarks, trade names or goodwill; breaches in data security or other disturbances to our information technology and other networks or our actual or perceived failure to comply with requirements regarding data privacy and protection; changes in fuel prices and the type of fuel we are permitted to use and/or other cruise operating costs; mechanical malfunctions and repairs, delays in our shipbuilding program, maintenance and refurbishments and the consolidation of qualified shipyard facilities; the risks and increased costs associated with operating internationally; fluctuations in foreign currency exchange rates; overcapacity in key markets or globally; our expansion into and investments in new markets; our inability to obtain adequate insurance coverage; our indebtedness and restrictions in the agreements governing our indebtedness that require us to maintain minimum levels of liquidity and otherwise limit our flexibility in operating our business, including the significant portion of assets that are collateral under these agreements; pending or threatened litigation, investigations and enforcement actions; volatility and disruptions in the global credit and financial markets, which may adversely affect our ability to borrow and could increase our counterparty credit risks, including those under our credit facilities, derivatives, contingent obligations, insurance contracts and new ship progress payment guarantees; our inability to recruit or retain qualified personnel or the loss of key personnel or employee relations issues; our reliance on third parties to provide hotel management services for certain ships and certain other services; our inability to keep pace with developments in technology; changes involving the tax and environmental regulatory regimes in which we operate; and other factors set forth under “Risk Factors” in our most recently filed Annual Report on Form 10-K, Quarterly Report on Form 10-Q and subsequent filings with the Securities and Exchange Commission. Additionally, many of these risks and uncertainties are currently amplified by and will continue to be amplified by, or in the future may be amplified by, the COVID-19 outbreak. It is not possible to predict or identify all such risks. There may be additional risks that we consider immaterial or which are unknown. The above examples are not exhaustive and new risks emerge from time to time. Such forward-looking statements are based on our current beliefs, assumptions, expectations, estimates and projections regarding our present and future business strategies and the environment in which we expect to operate in the future. These forward-looking statements speak only as of the date made. We expressly disclaim any obligation or undertaking to release publicly any updates or revisions to any forward-looking statement to reflect any change in our expectations with regard thereto or any change of events, conditions or circumstances on which any such statement was based, except as required by law.
| | RESS CONTACT - ATLANTIC LINK Lise Hvid Holm
Phone: +45 2267 8903
E-mail: lh@atlanticlink.net | | PRESS CONTACT - NCL Veronika Bahnmann
Phone: +49 (0)611 36 07 121
E-mail: presse@ncl.de | | INVESTOR RELATIONS & MEDIA CONTACT - NCL HOLDINGS LTD. Andrea DeMarco
(305) 468-2339
InvestorRelations@nclcorp.com
Jessica John
(786) 913-2902
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